Healthcare Solutions
  |  
Healthcare Communities
  |  
Business Solutions
  |  
News and Events
  |  
About Us
  |  
Careers
 
 
Did you know
Did you know that we offer extended health claims as part of our multi-benefit platform?

Learn More!
Prior Authorization
Frequently Asked Questions
 
Prior Authorization Program

Prior Authorization is a program that is used in conjunction with a formulary. It allows plan sponsors to limit the use of specific drugs by requiring that patients obtain prior authorization before the drug is covered under the plan. Targeted drugs are removed from the formulary and claims for these drugs are eligible for reimbursement only if clinical criteria are satisfied. The clinical protocols used in the Prior Authorization Program are based on guidelines that are currently in place in Provincial Formularies as well as independent review sources. As a result, these protocols are expected to be reasonably acceptable to both physicians and pharmacists. This program is designed so that people who meet the criteria outlined on the respective Prior Authorization forms receive the medication they require.



The Prior Authorization Program may reduce claims costs by ensuring that members receive the most appropriate and cost efficient drug therapy. At the same time, it minimizes employee relation concerns by using only credible and accepted clinical criteria to establish authorization levels. Should an employee choose not to submit an exception request or if the request does not meet the pre-determined criteria, the claim will be rejected.

This program is dynamic. TELUS Health Solutions may add drugs to the program or change the protocols, if deemed necessary. This allows us to maintain the protocols to reflect changes in prescribing practices as new medications and new information become available. It also ensures that the protocols are appropriate with respect to the ever-changing drug benefit marketplace.

  Frequently Asked Questions - Prior Authorization