Manage scheduling and co-ordinate resource availability with TELUS iScheduler®

TELUS iScheduler suite is a sophisticated scheduling solution that facilitates real-time collaboration across healthcare organizations. This web-based solution simplifies coordination of resources, facilities, tests and medical equipment across different medical facilities within the community, province, country or around the world. Using a secure internet browser with audio and video scheduling features, health providers can schedule telehealth appointments, deliver telelearning (education) and share and view electronic health information such as health records, lab results and medical images.

TELUS iScheduler supports clinical care pathways, guidelines and protocols endorsed for all jurisdictions. The result is a healthcare-specific platform that can be extended from conventional scheduling and reporting to enhanced clinical support in the form of telemedicine, distance education, and disease and case management.

TELUS iScheduler is powered by Eceptionist Inc., a leading provider of software solutions for the healthcare industry. TELUS and Eceptionist have an exclusive partnership to bring this solution to Canadian health organizations. Eceptionist is one of only three vendors, and the only commercial vendor, listed by Canada Health Infoway on its telehealth scheduler Vendor of Record (VoR). It is the only vendor rated 100% compliant with Infoway's requirements. The VoR designation streamlines Infoway funding application and approval processes as it essentially pre-qualifies the solution for eligibility.

Five modules are offered within the TELUS iScheduler suite. These modules can operate on a stand-alone basis or integrate seamlessly together or with other solutions to form a powerful scheduling platform:

• Telehealth Manager: Enables critical health information (including digital images and patient records) to be shared and stored during telemedicine (clinician to clinician) or Telehealth (clinician to patient) sessions.
• Waitlist Manager: A powerful tool organizations can use for managing wait times, waiting lists and waiting list reports.
• Enterprise Scheduling Manager: Schedules patients and corresponding medical facilities, rooms, clinics, theatres, beds and equipment.
• Referral Manager: Offers organizations the ability to better manage referrals into and out of healthcare facilities.
• Organ Case Manager: A web-based solution that gives organ procurement organizations the ability to manage the organ recovery and transplant process.Intuitive and easy to learn and use

Key benefits

• Improves access to and linkages between care providers outside the hospital
• Scalable from a single site to a national healthcare system
• Seamless, one-stop scheduling for different providers across the health care system
• Fully compliant with Canada Health Infoway standards
• Platform of interoperability between regions, provinces and across Canada and the world
• Improves productivity and outcomes by automating tasks that help to avoid duplication and input errors