Critical incident

Helping your team recover when they need it most

We provide timely, expert support that guides employees through challenging events and fosters a safe, supportive environment for natural recovery.

Provide support after traumatic events

  • Mitigate psychological risk

    Ensure immediate care to reduce psychological harm and protect employee wellbeing after a critical incident.

  • Address high-impact incidents

    Respond effectively to workplace events that expose individuals to real or perceived danger, ensuring timely care and attention.

  • Support overall wellbeing

    Help employees manage the physical and psychological effects of a critical incident across both work and home life.

  • Preserve capability

    Prevent severe, long-term reactions to trauma, reduce absenteeism, and support a safe and timely return to work with early, expert intervention.

Create systems of care

Stabilise immediately

Restore calm and safety after a critical incident.

Support recovery

Build resilience and regain emotional balance.

Maintain work continuity

Return to work with confidence and support.

Strengthen wellbeing

Foster a safe, supportive workplace culture.

Work together for a stronger, healthier workplace

Let our team help you shape solutions that fit your organisation.

90+years of combined expertise innovating with purpose¹
Frequently asked questions
Critical incident response & workplace support | TELUS Health