TELUS Health One
Scalable mental health support for a global workforce.
Supporting your people with expert mental health care that’s personalised, accessible, and built for a global workforce.
Enable global access to personalised mental health care
Extend care across languages, cultures, and countries
Reach your entire workforce with a single platform that delivers personalised mental health support in over 40 languages and across 200 countries and territories—making care accessible, inclusive, and easy to scale.
World-class EAP
Connect your people to a diverse network of over 180,000 qualified professionals, including counsellors, psychologists, and social workers—delivering expert, culturally relevant care across a wide range of mental health and wellbeing needs.
Actionable insights
Gain visibility into employee wellbeing with access to real-time reporting and management tools. Measure engagement, identify trends, and make informed decisions to better support your people and drive organisational outcomes.
Simplified access to care
24/7 immediate clinician support
Get immediate, around-the-clock support from qualified clinicians in multiple languages. From the first call, employees receive compassionate, personalized care tailored to their unique needs—no one-size-fits-all approach.
Digital EAP tools and resources
Give employees access to personalised resources - podcasts, toolkits, articles, and videos - designed to help them manage stress, build resilience, and feel empowered to take charge of their mental health.
Self-guided programmes
Help employees understand the root of their challenges and take small, practical steps toward better mental health. CareNow Programs offer expert-led, self-guided content across topics like stress, grief, burnout, parenting, and more.
Health assessment
The Total Wellbeing Assessment helps employees identify strengths and areas for growth across four key wellbeing pillars. It breaks down complex health factors and offers small, actionable steps to support lasting, meaningful improvement.
Data and analytics
Gain a clear view of employee wellness priorities through aggregated data. Make fast, informed decisions with population-level insights that guide targeted mental health programming over time.
Support your workforce with expert mental health care
Deliver high-quality, evidence-based psychological care to employees and their families - designed to meet diverse needs and drive measurable impact across your organisation.