Health & wellbeing

Support your workforce to adapt, recover and grow

Backed by a market-leading employee assistance programme (EAP), we offer seamless, expert-led solutions - from crisis counselling to proactive wellbeing initiatives - tailored to your organisation's unique needs.

Your strategic partner in workforce wellbeing

Empower your people and their families with digital, human-centred and clinically robust designed to prevent burnout, enhance engagement, and deliver measurable results.

  • COMPREHENSIVE MENTAL HEALTH

    Care that’s always there

    Provide round-the-clock support with a digital platform and EAP services. Employees can access counselling, digital therapy, and resources for legal, financial, and personal wellbeing—helping them feel supported at every stage of life.

  • WHOLE PERSON SUPPORT

    Integrated care that grows with you

    Our extensive work and life services address critical areas across every life stage – covering legal assistance, financial wellbeing, relationships and personal growth – so employers can deliver full-circle care to their people.

  • SPECIALISED SERVICES

    Tailor solutions to your workforce

    Help employees and their families tackle life’s most pressing issues. From cancer care and family wellbeing to wellness coaching and more, these tailored solutions go beyond EAP - helping your people stay healthy, focused, and engaged.

160M

healthcare lives covered¹

>1 min

for members to connect directly with a master’s-level clinician in their local language²

85%

of callers actively engage in support (vs less than 50% industry average)¹

160M

healthcare lives covered¹

EMPLOYEE HEALTH FEATURES

Empower employees with proactive, scalable care

Strengthen your benefits strategy with integrated services and round-the-clock access to clinicians, and give your workforce the resources they need to stay well and engaged.

Help your people feel and perform at their best

Support every part of your team’s wellbeing.

Offer the right support at the right time

Choose additional services that fit your goals today and adapt as your needs evolve.

  1. Workplace SupportSupport employees facing performance challenges with specialised interventions. Our referral service connects them with professional assessment and counselling to address issues and restore workplace effectiveness.
  2. Complex Mental HealthCoordinated support between counsellors, psychiatrists and the individual’s physician to assess needs and deliver appropriate care for moderate to severe depression.
  3. Cognitive Behavioural TherapyTELUS Health CBT is a short-term therapeutic approach that provides users with convenient, self-serve digital tools to help improve their mental health and wellbeing.
  4. Health Assessment Advanced AnalyticsReveal health trends and risk patterns across key employee wellbeing areas to help organisations target stressors, benchmark progress and design data-driven wellbeing solutions.
  5. Health and Wellness CoachingAccess qualified health and wellness coaches for personalised guidance on lifestyle improvement – including stress, sleep, nutrition, fitness, diabetes prevention and tobacco cessation.

Individual support that strengthens teams

Our digital-first solutions go beyond checking boxes – delivering support employees actually use, 
driving higher engagement and healthier outcomes.

90+years of combined expertise innovating with purpose¹
Frequently asked questions