Critical incident

Helping your team recover when they need it most

We provide timely, expert support that guides employees through challenging events and fosters a safe, supportive environment for natural recovery.

Provide support after traumatic events

  • Mitigate psychological risk

    Ensure immediate care to reduce psychological harm and protect employee wellbeing after a critical incident.

  • Address high-impact incidents

    Respond effectively to workplace events that expose individuals to real or perceived danger, ensuring timely care and attention.

  • Support overall wellbeing

    Help employees manage the physical and psychological effects of a critical incident across both work and home life.

  • Preserve capability

    Assist individuals in maintaining their ability to function and recover effectively after experiencing a critical workplace event.

Create systems of care

Stabilise immediately

Restore calm and safety following a critical incident through immediate on-site or virtual intervention. Our trauma-trained specialists deliver psychological first aid and reassurance to affected teams.

Support recovery

Build resilience and regain emotional balance.

Maintain work continuity

Return to work with confidence and support.

Strengthen wellbeing

Foster a safe, supportive workplace culture.

Work together for a stronger, healthier workplace

Let our team help you shape solutions that fit your organisation.

90+years of combined expertise innovating with purpose¹
Frequently asked questions
Critical incident response & workplace support | TELUS Health