Mediation

Resolving conflicts and rebuilding trust

Impartial support to help individuals and teams resolve disputes, restore communication and rebuild workplace relationships.

Guide employees toward resolution

  • Ensure independence and impartiality

    Rely on a neutral facilitator who supports both parties without judgment. Our mediators guide conversations with professionalism and protect the integrity of the process.

  • Foster effective communication

    Create a safe environment for difficult conversations, where everyone is heard, feelings are acknowledged and clarity is restored.

  • Focus on practical, future solutions

    Acknowledge past difficulties and find agreement on behaviours, boundaries and expectations for moving forward.

  • Prepare and support participants

    Each participant receives individual guidance beforehand, so they understand the process and feel supported in how to take part.

Create systems of care

Resolve conflict

Impartial guidance for constructive outcomes.

Rebuild relationships

Support reconciliation and future collaboration

Strengthen communication

Encourage respectful, open conversations and reduce future conflict.

Ensure impartial support

Deliver fair, professional conflict resolution.

Work together for a
stronger, healthier workplace

Let our team help you shape solutions that fit your organisation.

90+years of combined expertise innovating with purpose¹
Frequently asked questions
Workplace mediation services | TELUS Health