Incident management
Respond, recover and protect your people
Expert clinical support to reduce trauma, restore safety and strengthen workplace resilience.
Supporting recovery, building resilience
Reduce the impact of workplace trauma through expert clinical support that helps employees recover, strengthens psychological safety and fosters organisational resilience.
CARE FOR INDIVIDUALS
Minimise traumatic impact
Provide immediate psychological support to help employees process critical events, reduce distress, and return to stability through early, compassionate intervention.
SPECIALISED RESPONSE
Deliver expert clinical support
TELUS Health clinicians with specialised training and accreditation in incident management provide trauma-informed care and leadership guidance to support recovery, restore wellbeing and build lasting resilience after any workplace incident.
STRATEGIC PROTECTION
Safeguard organisational resilience
Fulfil financial, legal and moral obligations by proactively managing psychosocial risk, reducing long-term impact, and fostering a culture of safety and care.
Support your people through challenge and change
Specialized mental health response and recovery services
Critical Incident Support
Access rapid, trauma-informed support after workplace incidents. Experienced clinicians deliver psychological first aid and follow-up care through a flexible five-touchpoint model that promotes recovery and resilience.
Change at Work
Support leaders and employees through organisational change with empathy and confidence. Our clinicians provide coaching and counselling to minimise disruption, protect mental wellbeing and maintain a safe, functional workplace.
Grief Support
Help employees and teams process loss with compassion and stability. Our counsellors provide onsite or virtual support to re-establish clarity, strengthen resilience and foster a safe, supportive workplace.
Planned Workplace Support
Provide proactive mental health support before issues escalate. Our clinicians deliver onsite or virtual check-ins, debriefs and coaching to prevent burnout, strengthen resilience and foster a psychologically safe workplace.
Partner with us to protect your people
Let’s build a safer, more resilient workplace together.