Mental health & wellbeing

Support your workforce to adapt, recover and grow

From crisis counselling to preventative wellbeing programmes, our Employee Assistance Programme (EAP) adapts to your organisation’s unique needs, bringing every piece together in one seamless, expert-led solution.

Your partner in total mental health and wellbeing

Provide employees and their families with mental health support, work-life services and specialised care – available when and where they need it – to ease burnout, strengthen engagement and build a thriving workforce.

COMPREHENSIVE MENTAL HEALTH
Offer in-the-moment support
From face-to-face counselling to digital cognitive behavioural therapy and on-demand crisis response, care is always within reach through our global platform TELUS Health One.
WHOLE PERSON SUPPORT
Extend care beyond the workplace
Our extensive work and life services address critical areas across every life stage – covering legal assistance, financial wellbeing, relationships and personal growth – so employers can deliver full-circle care to their people.
SPECIALISED SERVICES
Tailor solutions to your workforce
Enhance your EAP with additional services to help employees tackle the issues that matter most, including cancer care, child and family wellbeing, wellness coaching and more.

160M

healthcare lives covered

>1 min

for members to connect directly with a master’s-level clinician in their local language

85%

of callers actively engage in support (vs less than 50% industry average)

160M

healthcare lives covered

Mental health & wellbeing features

Support employees with proactive, scalable care

Strengthen your benefits strategy with integrated services and round-the-clock access to clinicians, and give your workforce the resources they need to stay well and engaged.

Offer the right support at the right time

Choose additional services that fit your goals today and adapt as your needs evolve.

EAP CounsellingTELUS Health EAP offers confidential support from an experienced clinician. We can offer expert advice, support, practical resources and referrals to help your employees manage life’s issues and challenges – whether personal or professional.
Manager HotlineGive your people leaders access to confidential advice and guidance to help them deal with sensitive employee and workplace situations.
CareNowCareNow gives employees the flexibility they need to choose their own path when it comes to care. From participating in exercises and taking assessments, to listening to podcasts and watching videos, all programmes are focused on positive change.
Workplace Outcome SuiteOur Workplace Outcome Suite can document the effects of your EAP.
Strategy PortalThe Strategy Portal is a product for our clients to understand their employees' wellbeing. It provides our clients with a central location where they can dig into their data and view their reports.
Rongoā Māori SupportTraditional Māori healing practices that promote holistic wellbeing. It focuses on achieving balance and harmony across various dimensions: te taha whānau (family/social), tinana (physical body), hinengaro (mental), and wairua (spiritual).