April 17, 2024

MetLife and TELUS Health expand access to mental health resources

Leading providers team up to help employers make therapy-driven mental health resources more easily accessible for employees

New York, April 17, 2024 - MetLife (NYSE: MET), a leading provider of disability and absence management services, today announces a new collaboration with TELUS Health, a global healthcare leader providing comprehensive physical, mental and financial wellbeing services and solutions, to expand access to Cognitive Behavioral Therapy (CBT) services for all employers with Long-Term Disability (LTD) plans. This new offering will grant employees enrolled in MetLife’s Long Term Disability program access to TELUS Health CBT’s mental health resources and digital platform at no cost in support of their holistic recovery and wellbeing.

According to MetLife’s 22nd annual Employee Benefit Trends Study, employees are increasingly looking to employers for mental health support. The study reveals a significant shift, with 46 percent of employees now viewing mental health benefits as essential, a substantial increase from the 25 percent reported in 2019. CBT is a practical and evidence-based approach to therapy that helps individuals develop healthier thinking patterns and behaviors to effectively manage their emotions and improve their overall mental wellbeing.

This initiative comes as a continuation of MetLife’s commitment to delivering benefit experiences that support employees’ holistic wellbeing. Recognizing the important role that mental health support plays in the disability and absence journey, the TELUS Health CBT digital platform, available to users in the form of a mobile app, expands the mental health offerings available to MetLife’s regional and small business customers, ensuring employers of all sizes can support their workforce’s mental health with ease.

“We’re proud to offer TELUS Health’s flexible and approachable mental health solution to customers and improve the support we provide to employees with long-term disability,” says Juliane Kowalski, Senior Vice President, Life and Disability at MetLife. “As mental health remains a workforce-wide challenge, this solution will enable employers to support their employees as they navigate their disability journey and healing.”

TELUS Health CBT provides support across the full continuum of mental health and addiction concerns, including anxiety, depression, burnout, substance use, insomnia, adjustment to change, grief and more.

Employers who prioritize employees’ mental health also benefit from outsized organizational outcomes—according to MetLife’s EBTS research, when employees are mentally healthy, they are more likely to be engaged (1.9x more likely), loyal (1.6x more likely), and productive (1.5x more likely).

To learn more about MetLife’s Long Term Disability program and additional mental health resources, please visit: https://www.metlife.com/insurance/disability-insurance/

To learn more about TELUS Health CBT, please visit: https://www.telushealth.com/en-us/employers/mental-health/cbt

About MetLife

MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. For more information, visit www.metlife.com.

About TELUS Health

TELUS Health is a global healthcare leader providing comprehensive primary and preventive care services and solutions to improve physical, mental and financial wellbeing for employees and families worldwide. With our advanced technology and dedicated team members, including more than 100,000 compassionate health professionals, we are covering more than 70 million lives in 160 countries. We are on a mission to become the most trusted wellbeing company in the world by building the healthiest communities and workplaces on the planet through simplifying access to care and improving the flow of information between care providers, insurers, employers and individuals. For more information please visit: www.telushealth.com.

Media Contact:
Liz Harish
[email protected]

Like most group benefit programs, benefit programs offered by MetLife contain certain exclusions, exceptions, waiting periods, reductions, limitations, and terms for keeping them in force. Ask your MetLife group representative for costs and complete details. TELUS Health CBT services are provided through an agreement with TELUS Health (US) Ltd. TELUS Health is not a subsidiary or affiliate of MetLife. Information disclosed directly to TELUS Health is not disclosed to MetLife, and therefore is not subject to MetLife’s privacy policy.