Employee health

Support your workforce to adapt, recover and grow

From crisis counseling to preventative wellbeing programs, our Employee Assistance Program (EAP) adapts to your organization’s unique needs, bringing every piece together in one seamless, expert-led solution.

Your partner in total mental health and wellbeing

Provide employees and their families with mental health support, work-life services and specialized care – available when and where they need it – to ease burnout, strengthen engagement and build a thriving workforce.

  • COMPREHENSIVE MENTAL HEALTH

    Offer in-the-moment support

    From face-to-face counseling to digital cognitive behavioral therapy and on-demand crisis response, care is always within reach through our global platform TELUS Health One.

  • WHOLE PERSON SUPPORT

    Extend care beyond the workplace

    Our extensive work and life services address critical areas across every life stage – covering legal assistance, financial wellbeing, relationships and personal growth – so employers can deliver full-circle care to their people.

  • SPECIALIZED SERVICES

    Tailor solutions to your workforce

    Enhance your EAP with additional services to help employees tackle the issues that matter most, including cancer care, child and family wellbeing, wellness coaching and more.

160M

healthcare lives covered¹

>1 min

for members to connect directly with a master’s-level clinician in their local language²

85%

of callers actively engage in support (vs less than 50% industry average)¹

160M

healthcare lives covered¹

EMPLOYEE HEALTH FEATURES

Support employees with proactive, scalable care

Strengthen your benefits strategy with integrated services and round-the-clock access to clinicians, and give your workforce the resources they need to stay well and engaged.

Help your people feel and perform at their best

Support every part of your team’s wellbeing

Offer the right support at the right time

Choose additional services that fit your goals today and adapt as your needs evolve.

Workplace supportExplore add-on programs that provide extra support for specific challenges like drug testing, fitness for duty, workplace referral program and substance abuse program (DOT).
Specialized programsSupplement your EAP with programs that adapt to your organizational goals and evolving needs, with services like cancer care, child and family wellbeing and wellness coaching.
Critical incidentOffer support for your employees in the aftermath of an incident, with care from our trauma team and an immediate, customized response program.

Individual support that strengthens teams

Our digital-first solutions go beyond checking boxes – delivering support employees actually use, 
driving higher engagement and healthier outcomes.

90+years of combined expertise innovating with purpose¹
Frequently asked questions