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TELUS Health Student Support

Your partner in student wellbeing

Help your students navigate cultural, physical and mental health challenges as they pursue their higher education.

  • End-to-end wellbeing

    Ensure that the focus is on your students’ wellbeing with access to chat, phone, video and in-person counselling as well as a peer support community.

  • Scale of support

    Our large global network of diverse counsellors can offer students 24/7 real-time support in 5 languages, or provide support in more than 150 languages by appointment.

  • Student-first approach

    Our counsellors work to really understand the unique needs of our students and try to ensure they're getting the most relevant and informed care.

Complement and enhance your student wellbeing services

We work within the established framework at your school to support student health at home, on campus or abroad.

  • Student-centred peer support

    Millions of students around the world can help support each other as part of a global mental health community with world-class clinical safeguarding in place.

  • Diverse network

    To ensure a successful match, students may request a counsellor who meets their needs, preferences and lived experiences (i.e. ethnicity, gender, faith, sexual orientation, and more).

  • Multifaceted approach

    Support students along their mental health journey from early intervention with wellbeing articles, videos and peer support, to ongoing phone and chat counselling to accommodate higher acuity needs.

Make an impact

Global-leading health and wellbeing provider

Support the health and wellbeing of your students at home, on campus or abroad.

An elderly female counselor is sitting on a couch in her office.

Counsellors and wellbeing support staff

Extend your services with trusted, reliable, and informed student support solutions that tie into your systems.

An elderly afro-american man is standing inside a campus corridor holding his phone.

Higher education leaders

Support student retention with tools to help keep them happy, healthy and focused on their educational journey.

Insurance providers and resellers

We collaborate to generate positive results. Together, we can meet your clients' needs and help schools support their students.

Let’s work together

What sets our Student Support program apart

Students can connect to free, confidential emotional health and wellbeing support anytime with 24/7 access via the app, telephone and web.

  • Multilingual

    Support is available to students in more than 150 languages.1

  • Personalised support

    Full-spectrum clinical services meet students wherever they are on their mental health journey.

  • Wellbeing tools

    On-demand access to virtual fitness, as well as wellbeing content, articles and videos.

  • Worldwide support

    Access to clinicians and peers in more than 160 countries around the world.

A Student Support program that meets your needs

Connect your students to credentialed, masters-level counsellors and board certified psychiatric providers. Talk to us about which of the following levels of care would support the specific challenges your students are facing.
A young female student is looking at her phone outside of a campus building.

Phone Support

  • 24/7 crisis and real-time phone support

  • Staff and faculty clinical consultations 

  • Integration with existing resources for referrals to campus

  • Community resource referrals to off campus specialists

  • Engagement and utilisation reports

Ready to get started now?

Let's connect to discuss your needs.