TELUS Health EAP

Health and wellness for today’s employees

Empowering employers, employees and their families with high-quality, evidence-based mental health support.

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Why organisations choose our EAP

  • Easy-to-use

    Help maximise engagement and ROI with an easy-to-use platform and dedicated support.

  • Measurable impact

    Gather insights into the wellbeing of your workforce with access to reporting and management information tools.

  • Comprehensive support network

    Provide access to social work, psychology, and human services through our large and diverse network of counsellors and affiliates.

A digital-first experience for employees

Help attract and retain top talent with a seamless EAP experience that focuses on the human journey and fosters a sense of belonging within your organisation.

  • Accessible care

    Access the care you and your employees need in person, by phone and through digital touchpoints.

  • Mental health

    Confidential support with face-to-face therapy, digital cognitive behavioural therapy and personal crisis management tools.

  • Child and elder care services

    Family support service professionals can help with caregiver burnout, compassion fatigue, resource navigation and more.

What sets our employee assistance program apart

With 24/7 access to compassionate care, our EAP delivers holistic, personalised, human centred care that can be complemented by other benefit offerings.

  • Care-centric

    Members can choose how they receive or access care.

  • Convenient

    24/7 access in multiple languages.

  • Proactive

    Proactive, data-driven personalised action plans for each user.

  • Collaborative

    Designed to work with your existing benefits.

  • Holistic care

    Holistic and meaningful mental health assistance for employees.

  • Demonstrate outcomes

    Our Workplace Outcome Suite can document the effects of your EAP.

Enhance your EAP experience

Talk to us about adding these programs to support employees facing specific challenges at home and in the workplace.
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TELUS Health Workplace Support

Help resolve employee performance issues through more intensive and specialised intervention than the counselling offered through TELUS Health EAP. We provide employers with a way to refer employees experiencing work performance issues for professional assessment and counselling. 

Referrals can be monitored or mandated, and are a valuable tool in an employee’s performance management plan.

Global-leading health and wellbeing provider

Our services and tools help support the health and wellbeing of organisations and their employees around the world.

Frequently asked questions

Solutions tailored to meet your organisation’s needs

Depending on your organisation’s size and needs, we can personalise a plan for today and scale tomorrow.

Ready to get started now?

Let's connect to discuss your needs.